Lately I have realized how much I dislike medical care facilities of all kinds.
After years of taking my grandparents to appointments and emergency room visits while caring for them, after spending most of this past year in one doctors office or another with my fiance due to her suffering from cancer. After driving hundreds of miles every week just to see these people who offer hopes of a cure, I can’t stand the thought, smell and or entry into any medical facilities of any kind.
With that said, here’s the rub to all of this. I’m a caregiver now due to her passing, and what do caregivers do, they go to doctors appointments with the people they care for!
Just this past month I took people to about 15 doctors appointments at various locations. It’s not the people at the different hospitals or medical offices I dislike, it’s the waiting around!
My career in television has always been one of hurry up and wait, but it’s nothing compared to the home health care business. You hurry to pickup the person or persons in some cases, then you get to the doctor’s office with only a few minutes to spare. The staff , most of the time friendly, check the patient in and ask you to take a seat. You take breath and relax a bit. You look at the clock on the wall and it says your right on time which shocks you since you felt for sure you were going to be late due to some other issue that came up the needed your attention ASAP before taking said person(s) to their appointment.
So here you sit in the waiting room feeling a bit satisfied and the you wait and wait and wait! Your mind is either feeling like half melted jello or your so amped up from the pot of coffee you drank earlier that morning to get you going since you didn’t get to bed early enough the previous evening?
I try to make small talk with the person I have brought to get examined. Icheck my pockets for gum, receipts, pocket lint and some occasional change. I look at magazines that are two to three years old. Mostly I stare at the wall in some mindless haze and yawn a lot. I look up and see a sign that says “if you have been waiting more than 20 minutes since checking in please let the receptionist know”. It’s funny how I remember this sign being smaller in past visits and I make a comment to another person waiting as we are.
The receptionist window is open, so I ask if that sign had always been there? The young woman behind the counter tell us that there had always been a sign, but it was much smaller so that had increased its size. The person that was also waiting said to me under their breath, “they probably made it bigger due to people who didn’t see the small sign that kept asking how much longer is it going to be”.
A few minutes later we were called to go into the back area where the examination rooms are located. Once entering through the door, the person I brought is asked by the nurse to get on the scale to be weighed. Following that we are escorted to an examination room where there persons blood pressure is taken and a few questions are asked. Following that we are told the doctor is running a little behind, but it should only be a few minutes.
At this point I look at my watch. The persons appointment was scheduled for 11:00 a.m., and it is now 11:25 a.m.. So again we wait in a room about the size of a small bathroom. There are no magazines, just brochures on how to quit smoking, how to loose weight, diabetes, cancer and so on.
As we sit you can listen to medical staff bustling about outside the closed door, other patients talking and occasional doctor asking a nurse or patient some final questions before releasing a patient. I look at my watch again and it now read 11:40 a.m.. I started to think about what I need to do after we leave the office. On this day I have another medical visit with a different person at a different location. I start to plan my time in my head when all of a sudden there is a knock on the door and in walks the doctor. I glance at my watch and it is now 11:45 a.m.. Brief hellos ensue, and then the doctor does his Q & A of the patient asking pretty much the same questions the nurse had asked some 15 minutes earlier. The doctor looks in the person mouth, ears and eyes and then proceeds to take the persons blood pressure for a second time.
All of this lasts about 5 minutes at which point the doctor orders blood work and a follow up visit in three months. He asks if the patient needs refills of medications. I help answer the questions for the doctor and then the examination is over. In less than 10 minutes we have seen the doctor and we are on our way. By the time we schedule our next appoint and get in the car and hour has passed. Hard to believe it takes an hour for 10 minutes worth of doctoring?
The patient and I leave and head back to the house. Funny how I get to do this all again in just an couple of hours?
